Return and Refund Policy
Last Updated: August 9, 2026
Thank you for purchasing from Revelation Mysteries. We want you to be satisfied with your purchase. This Return and Refund Policy explains when returns and refunds are available for products purchased through our website.
1. Physical Books
We accept returns of physical books that are damaged, defective, or incorrectly shipped.
If you receive a damaged, defective, or incorrect book, please contact us within 14 days of receiving your order. Include your order number and, when applicable, photographs showing the damage or incorrect item.
After reviewing your request, we may provide a replacement or issue a refund for the purchase price of the affected book.
If the item needs to be returned, we will provide instructions for returning it. Do not send merchandise back before contacting us.
Returns for Unwanted Books
If you simply change your mind about a physical book, we may accept a return if the book is unused and in its original condition. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part or the product arrived damaged or defective.
Refund eligibility for unwanted physical books is subject to our review and the condition of the returned item.
2. Ebooks and Digital Products
Because ebooks and other digital products can be accessed immediately after purchase, digital products are generally non-refundable once they have been downloaded or accessed.
If you experience a technical problem that prevents you from accessing or downloading an ebook you purchased, please contact us. We will make reasonable efforts to resolve the problem or provide an alternative way to access the purchased product.
If a technical issue cannot be resolved, we may provide a refund at our discretion.
3. Incorrect or Duplicate Orders
If you accidentally purchase the same product more than once, please contact us as soon as possible.
If the duplicate order has not yet been fulfilled or accessed, we will make reasonable efforts to cancel the duplicate purchase and issue a refund.
4. Refunds
Once a return or refund has been approved, refunds will generally be issued to the original payment method used for the purchase.
Please allow your payment provider or financial institution additional time to process the refund and return the funds to your account.
5. Shipping Charges
Original shipping charges are generally non-refundable, except when the return is the result of an error on our part, an incorrectly shipped item, or a damaged or defective product.
Return shipping costs for unwanted physical books are generally the responsibility of the customer.
6. How to Request a Return or Refund
To request a return or refund, please contact us with:
- Your name
- Order number
- Product purchased
- Date of purchase
- Reason for the return or refund
- Photographs of damaged or defective physical products, when applicable
Please contact us before returning any physical product so that we can provide the appropriate return instructions.
7. Items That Are Not Eligible for Refund
Refunds generally are not available for:
- Ebooks that have already been downloaded or accessed
- Digital products that have been successfully delivered
- Physical books that have been damaged after delivery through customer use
- Products returned without prior authorization
- Products that are returned outside the applicable return period, except where required by applicable law
8. Changes to This Policy
We may update this Return and Refund Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have questions about a return, refund, or order, please contact us through the contact information provided on our website.
We will review each request fairly and work to resolve legitimate problems with your order as quickly as possible.